Refund and Return Policy

At Namarq , your satisfaction is our priority, so we offer a flexible return and refund policy to ensure a comfortable shopping experience.

Recovery period

📦 You can return the order within 21 days from the date of receipt.

Return Terms

• The product must be in its original, unused condition, with original packaging and all accessories.
• Returns are not accepted for products that have been damaged due to misuse or have been modified.
• The customer bears the shipping costs if the reason for the return is a change of mind or no longer needing the product.
• If the product is damaged or not as described, we will cover the shipping and replacement costs.

Recovery process

1. Contact us via [store contact method] to submit a return request.
2. After approval, you will be provided with reshipment details.
3. After the product is received and inspected, the refund or replacement will be issued within 5-7 business days .

Recovery

• The refund will be made using the same payment method used when purchasing.
• The refund process to your account may take some time depending on the policy of your bank or payment service provider.

For any further inquiries, please do not hesitate to contact us!

Namarq - Details make the difference!